It appears from your ratings that you may have an issue that needs attention. If you left a 1 or 2-Star rating by mistake, please correct it before continuing. Or, if your rating is correct, please leave us some feedback so that we can better serve you.
Microwave or oven for heating or freezer for cooling.
Offers hot or cold therapy to either the left or right shoulder
Tough, flexible gel will not leak even if punctured.
Provides 20-40 minutes of treatment
Use in the home, on the athletic field, or in a health-care facility.
The Elastogel Hot/Cold Shoulder Sleeve is an excellent solution for the hard to treat areas above the shoulder, upper arm, upper chest and back area. Used to give hot or cold therapy to either the left or right shoulder. The strong, flexible material won't leak if punctured, and the 4-way stretch material will allow the material's resilience and effectiveness for therapeutic and pain management. Like the other Elasto-Gel products, this one can be placed in the microwave for warming or in the freezer for cooling. It stays soft and pliable, even at temperatures as low as -20 F. About 20 to 40 minutes are spent for each session. This amazing product comes in two sizes.
Cleaning Instructions
To clean the sleeve, wipe it down with a damp (not wet) cloth using mild soap or disinfectant. Allow the product to dry completely before using it.
Cooling Instructions
Place the sleeve in the freezer for at least two hours (2). It can be kept in the freezer indefinitely until ready to use.The product will remain flexible even at -20°F.Always store product in a plastic bag while in freezer and make sure to remove the sleeve prior to defrosting the freezer.
Heating Instructions
The most convenient method of heating the mask is in a microwave oven. Suggested heating times: 600-700 watt microwave: 20-30 Seconds per side, 1100 watt: 10 Seconds per side.
Note: all microwaves vary in heating and may have “hot spots”. Be cautious when heating.
Wait 60 seconds (one minute) before using the sleeve. It should be WARM and NOT HOT to the touch, so you should hold the sleeve firmly against the skin for 30 seconds before re-heating. If the sleeve is still not warm enough after 20 seconds, heat in 20-second intervals and rotate the product each time.
Do Not Get the Products Wet
The gel will absorb water and expand. If the product becomes wet, lay it flat on a table and let it air dry before continuing use. Do not put wet towels under the gel.
This item may be non-returnable.
Due to our compliance with Health and Safety regulations we cannot accept returns for Pillows, Cushions, Bedding, Supplements, Topicals, Used Braces/Supports, Inserted Products (ear, nose, mouth, etc.) or Massage Products once they are opened or used.
Your satisfaction is important to us. If for some reason you are not satisfied with our product(s), simply ship the remaining bottle(s), unused, back to us at your cost for a refund.
Customer Questions
Have a question about this item? Want to get insights from others who bought it? Ask here! You'll be notified by email when someone's answered your question
300/300 characters
Ask
Cancel
Oops! There was an issue submitting your question. We apologize for this inconvenience.
Thanks for the question! We're on it! We just need to do a quick review to make sure it adheres to our
content guidelines. If your question is accepted, we'll email you!
We offer guaranteed delivery on certain delivery speeds and select products. When guaranteed delivery is available on an order, we'll state this on the checkout page, with the associated delivery date and cost. If we provide a guaranteed delivery date and a delivery attempt isn't made by this date, we'll refund any shipping fees associated with that order.
The order within countdown timer provides the window of time in which you must place the order to receive your delivery by the date shown. The delivery day may become unavailable within that timeframe due to changes in inventory or delivery capacity before you place your order.